Privacy Policy

Introduction

Topnotch Virtual Assistant Corporation or Top VA (referred to as “company,” “our,” “us”, or “we”) vows to secure any data we collect on our website https://www.topva4hire.com/. Through this Privacy Policy, we wish to assist clients, visitors, and the public (referred to as “you” or “your”) in understanding our intentions. When you sign up for our virtual assistance services or apply for our open VA jobs, you consent to the collection and use of your information as expressed in this policy. Likewise, you agree to the conditions stated in our Terms of Service.

Summary

Top VA honors its commitment to protecting the privacy of its clients and VA job applicants. Hence, we have outlined in this privacy statement your rights and choices regarding their use; correction or deletion; personal data sharing; and the way we store and protect them. For clients, as detailed below, our partners (referred to as “virtual assistant(s) or ”VAs”) may use your information to give tailored services, track preferences, and offer relevant services. Likewise, for applicants, we collect your information for job placement purposes. All the information you give shall remain confidential. We uphold our promise to keep your privacy and will not share your information with any third party without your consent, except as outlined in this policy or permitted by law.

Information Collection

What information do we collect?

To facilitate transactions, we require clients signing up for our VA services and applicants seeking a specific job placement to give us their personally identifiable information or PII. The data to collect include, but are not limited to, your name, address, contact number, affiliation, and date of birth. We assure you that we will not sell, trade, or share your data with any third party without your permission.

Further, we may collect other forms of information from or about you and your business depending on how you use our website and its features. We have categorized them as follows:

Communication Data – any communication you send us through the contact form on the website, email, text, or social media messaging. These pieces of information will help us communicate efficiently with you.

Client Data – any detail related to the purchase of goods and/or services. These data will serve as a guarantee for lawful performance of a contract between you and us.

User Data – any information on how you use our site and our online services. This ensures we give you relevant content, maintains the security and proper operation of our website, and facilitates your business with us.

Technical Data – any data about your use of our website (IP address, browser, login data, navigation, and duration and frequency of visit, page views, etc.). These assess our website’s performance and market standing.

How do we collect information?

We may collect data about you through the responses you will place on the forms on our website. Otherwise, we may collect certain data from you as you use our website using cookies and similar technologies.

Why do we use tracking technologies?

A cookie, an example of a tracking technology, is a small data file written to your computer’s hard drive by your web browser. A cookie file can contain and/or collect information about your activity on our site such as web pages you visit, links you click, and searches you conduct. By using the uniquely assigned cookies to you, we can ease your access to our website and personalize your online experience. Besides, they cannot run programs or send viruses to your computer. A web server can only read them on the domain that issued the cookie to you.

You can accept or decline cookies. Most web browsers accept cookies, but you can change your browser settings to decline them as you wish. If you decline cookies, however, you cannot sign in or use some features we offer on our website.

Topnotch VA uses cookies for authentication and remembering the settings and information for visitors, clients, and job applicants. Further, we use them to check trends, manage the website, track users’ movements around the website, and collect demographic information on our user base. We may get reports based on the use of these technologies from their companies.

Likewise, our website has links to other sites. Please be aware that we are not responsible for the content or privacy practices of such sites. Thus, we remind you to be cautious when you leave our site and to read the privacy statements of other sites that collect PII.

Why do we collect your information?

The data we collected from or about you will help us improve the materials, products, and services we offer on the website. We will also use them to notify you of changes made to them or about our new products or services. Likewise, we may use your information in one of the following ways:

To manage your account and render customer support
To personalize your experience and improve our customer service
To enhance our website
To handle transactions efficiently
To run a promotion, survey, or added site feature
To ease the research and analysis on your use of, or interest in, our products and services
To carry out our legitimate business interests

Do Not Sell My Personal Information

(This section and the options below apply only to California residents.)

The California Consumer Privacy Act (“CCPA”) gives California residents the right to opt out of the “sale” of personal information.

Other rights California residents gain as stated in the CCPA include

The right to know about the personal information a business collects about them and how it uses and shares them;
The right to delete personal information collected from them (with some exceptions);
The right to non-discrimination for exercising these rights.

This Privacy Policy gives you a more detailed description on how we collect, use, and share the personal information of California residents in running our business; your privacy rights as a California resident; and how to exercise your rights as a California resident. For purposes of this notice, “Personal Information” has the meaning given in the CCPA but excludes information exempted from its scope.

Top VA does not sell your Personal Information for money. Like many companies, however, we use services that help deliver interest-based ads to you and may transfer your personal information to partners for their use. Making personal information (such as online identifiers or browsing activity) available to these companies may be a “sale” under the CCPA.

To ask Top VA not to “sell” your personal information or have questions and other requests, please contact [email protected]. A few transfers of your personal information may not be a “sale” and certain exemptions may apply under the CCPA. Your request does not affect other sharing of your information, as outlined in our Privacy Policy. You will still see some advertising, regardless of your selection. Your browser saves your selection on your device.

Added Information about Your Privacy Choices

We have summarized below tools any user may use to opt out of having his/her online activity and device data collected by third parties. Please note that using these tools to opt out of tracking and targeting does not mean that you will not receive advertising while using our Services or other websites. It will also prevent you from receiving interest-based advertising from third parties that do not participate in these programs. It will exclude you, however, from interest-based advertising conducted through participating networks and platforms, as offered by their policies and choice mechanisms.

Blocking Cookies in Your Browser. Most web browsers accept cookies, but they also allow you to change your settings, often to disable or reject cookies, including cookies for interest-based advertising. If you delete cookies or set your web browser to decline them, some features of our services may not work or may not work as designed. You can always find these settings in the Options or Preferences menu of your browser and below are the links to instructions given by the most common browsers. You can also learn more at www.allaboutcookies.org.

Blocking Advertising Identification Use in Your Mobile Settings. Your mobile device settings may have the limit use of the advertising identification associated with your mobile device for interest-based promotion.

Advertising Industry Opt-Out Tools. Most third-party advertisers on our Website that use tracking or targeting tools offer you with choices on collection and use of your information. You can learn more about the options available to limit these third parties’ collection and use of your information by visiting these websites:

National Advertising Initiative
Digital Advertising Alliance
Users of our mobile apps may opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance by installing the AppChoices mobile app and selecting the user’s choices.

Platform Opt-Out Tools. Google and Facebook offer opt-out features that let you opt out of use of your information for interest-based advertising.

Facebook: About Facebook Ads and Facebook’s Privacy Policy
Google: We may deliver advertising using the vendor DoubleClick, a Google company. You can read about how DoubleClick uses cookies, use Google’s controls for blocking certain ads, or use Google’s Ad Settings Page to control how DoubleClick personalizes your ad experience. Top VA also may use Google Analytics to track your usage, including the stitching of authenticated and unauthenticated sessions (which allows for the combination of data from your use of the our services while not signed in to your Top VA account with your use of our services while signed in to your Top VA account). If you wish to opt out of Google Analytics’ tracking, use this browser add-on given by Google.

Mobile App Tracking Opt-Out Tools. You can learn about your options to opt out of mobile app tracking by certain advertising networks through your device settings. For more information about how to change these settings for Apple, Android, or Windows devices, see:

Social Media Services Settings. If you connect to our website by way of a third-party platform or social media network, you may limit the information we may obtain from the third party at the time you log in to the website using the third party’s authentication service or otherwise by connecting to your account. After this, you can control your settings through the third party’s platform or service. For example, you may access and change your settings through the Facebook settings page for Apps and Websites. If you withdraw our ability to access certain information from a third-party platform or social media network, that choice will not apply to information that we have already received from that third party.

Using Privacy Plug-ins or Browsers. You can block our website from setting cookies used for interest-based ads by using a browser with privacy features and configuring it to block third-party cookies or trackers.

How do we protect your information?
Top VA, at length, vows to protect your PII. We use a range of security measures to keep your personal information safe when you place an order or enter, submit, or access it. These measures include the use of a secure server accessed by authorized staff only and security procedures to protect your data from unlawful use, access, or disclosure. Further, we have stringent actions in place to deal with staff suspected of personal data breach. In such an event, we will notify you and the applicable regulator if we must do so for legal purposes.

However, Top VA knows that no method of transmission over the internet or electronic storage is 100% secure. We cannot promise its absolute security; but, instead, we shall take all sensible precautions and measures to avert information dissemination to the public. If you have further questions on our data security, you may contact Top VA through our data privacy officers at [email protected].

Do Not Track

We do not change our data collection and usage methods when we see any browser’s Do Not Track signal.

Deletion and Removal of Information

We will delete any, and all, information taken from clients, job applicants, or visitors. We will retain them for Six (6) Months to One (1) Year only from the acquisition or termination of the service; and application or termination of contract of the job applicant. The provider of the information may also request for removal of details from Topn VA’s records and database by coordinating with our data privacy officers. However, we will accept requests for deletion only if the data is no longer important to the client, job applicant, or user. We may still use your data for legitimate business purposes or legal or contractual record keeping requirements.

Disclosure of Personal Information to Outside Parties

We do not sell, trade, or transfer your PII to outside parties. Following are the only exceptions to this rule:

Third parties helping us in running our website, facilitating our business, or servicing you, as long as they agree to keep your information confidential
Release that is appropriate to comply with the law, execute our site policies, or protect ours or others’ rights, property, or safety
Maybe giving of non-personally identifiable visitor information to other parties for marketing, advertising, or other uses

Age Restriction

This website is for users who are at least 18 years old. If you are less than 18 years old, please do not send any user information to us. We do not collect (nor do we wish to collect) any PII or other user information from users below 18 years old. If we learned we have collected personal information from the age restricted by the law, we will delete their data from our database and/or terminate their corresponding account.

Privacy Policy Changes

Top VA may update this Privacy Policy on occasion, without prior notice. The latest version will always be available on our https://www.topva4hire.com/.

Date last edited: June 23, 2021

Contact Information

If you have any question about this Privacy Policy, our practices, or services, you may contact us at [email protected]. Top VA will make sure it attends to all your requests, inquiries, and concerns as soon as possible.

Topnotch Virtual Assistant Corporation
21515 Hawthorne Boulevard
Torrance, California 90503